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Old Oct 10, 2023 | 5:53 pm
  #1536  
dvs7310
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Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
Originally Posted by SNA_Flyer
I've been trying to use the online tool to book an ex-HND itinerary. I keep getting errors stating "There is an unexpected issue when requesting a price for this itinerary. Please try changing a flight, date, cabin or city/destination."

If I pare down the itinerary I can get it to price, but I have yet to be able to generate a 16 segment RTW without that error.

Any experience or suggestions on getting it to work better?
Just curious, do you have any BA or IB long haul segments? That's always caused it to not price for me for some odd reason on built itineraries ex-Japan. Doesn't mean the segments are invalid, just seems it can't price them on what would be a CX or QF issued ticket and you'd have to call in to get it priced. I haven't found any other airlines that cause the error so far but have never attempted to have any AT, AY, or RJ long haul segments on the itinerary to test.

Originally Posted by newEUer
You can try the new AI enabled site, if still no good post the itinerary here if you aren't sure it's valid then you can probably get 90% of the way there using ITA Matrix to calculate the taxes
ITA will give you accurate taxes but not YQ / YR. From my experience there is no YQ on ex-Japan xONEx, only some YR. Though I've never been able to get a price from the OW tool when it included BA or IB long haul, which could be why.
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