Originally Posted by
ty97
Perhaps, but if UA/AA then go make changes a year later, they risk the pattern repeating of turning off those newly acquired customers.
Not really as DL surely has more devaluations on the back burner ready to be rolled out next year. Maybe they can just delete the miles aspect all together and just give a $100 off voucher for every $10,000 spent on DL. One voucher allowed per booking. So many options for them to continue on the path they are on until there is no value left.