Originally Posted by
halls120
every day that passes without any “walking back“ of the program changes suggests that it is highly likely that the comments were meant for public affairs consumption, and not really meant for implementation.
I def agree with this. I do think it’s a huge undertaking to “modify” something they already spent a year designing.
But every day that goes by, more status matches happen, more JetBlue personalized calls, more people planning new strategies and tickets.
Once you take your oxygen mask off and realize you can still breathe, it’s real hard to convince someone to put it back on.