FlyerTalk Forums - View Single Post - [Consolidated] - Duplicated / double / impossible reservations -- What will UA do?
Old Oct 3, 2023, 7:12 am
  #215  
747FC
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,156
Originally Posted by beltway
A puzzler:

I have two trips booked for the same date to different European destinations:
  • Award booked though United (on *A partners, not that it matters)
  • Award booked through AC on UA (domestic segment) and TAP
    • The FF#s are for AC, as you’d expect
When I go to TAP’s website to view the latter booking, it shows everything just fine, including assigned seats on UA. Viewing the booking on UA’s site—not logged in, obviously—only the long-haul TAP segment is showing, with no evidence of the domestic segment on UA metal. This seems bad.

Is it possible UA has detected the overlapping travel and silently deleted the domestic segment? As between P2 and me, one of has a very common name, but the other’s name is exceedingly rare/unusual.

How are you viewing your booking without obviously logging in? Setting aside the issue that when you enter your name and record locator, you are “logged in,” why would you not go to your profile/trips, and see what us there?
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