Originally Posted by
tansam
I'm also not able to access my AA codeshare with JAL (SAN-NRT) in Manage My Booking. 2A in the 788 appears blocked rather than occupied on Expertflyer in both directions, but AA tells me that someone is sitting there and they are unable to assign it to me. I called JAL and they said that my OWE status is showing up correctly on their end, but only AA can touch my booking. Any way to get assignments for OWE seats when booked on an AA codeshare?
I would say try a few different AA agents. Last time I flew SAN-NRT as an AA OWE with an AA flight number, I was able to select row 1 and 2 window sides. I booked via AMEX, and it took a few HUCA's to reach an agent who knew how to do it right. A similar thing seems to apply to AA agents meaning not all agents know how to do this.