Originally Posted by
Adelphos
Delta believes it offers a premium experiences, and I think many passengers have historically agreed. But do many of these passengers view the Delta experience as premium because they could access a nice SkyClub before their flights? And would those same customers view Delta as a whole as less premium if their SkyClub visits are limited?
I do agree that some limitation of club access is necessary, but I also think that club visit limits could have a negative impact on Delta's ability to charge a premium for flights or otherwise earn revenue
I don't disagree at all. Who in their right mind thinks sitting in a slum fighting for food is a premium experience?
That doesn't change the fact that DL is instituting changes to cater to a group of people to which apparently many here do not belong. The club isn't there as an entitlement, rather it is there as a DL "premium" product. I have a hard time empathizing with people who want access to the club but don't want to pay. If they don't want to pay they can spend 75k on a credit card and not have any issues. I have an even harder time empathizing with someone who is about to drop status completely yet still wants unlimited access to the club. These are exactly the people who are the problem with the skyclub currently. They are the ones that need to go.
I do wish DL would announce something about this fiasco. If they are changing things it would help to know now. I am busy planning and booking trips out to next March. So far LH has gotten all my international travel.