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Thread: Problems Combining UR points between accounts
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Old Oct 1, 2023 | 6:54 pm
  #442  
ffI
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Originally Posted by ZenFlyer
Two observations in case they help. First, the menu for this looks very different on my desktop than it does on my tablet and phone. So YMMV on that. Second, before you get to the rewards details/combine points option, you have to have selected a specific card account to view. Make sure that you have selected one of your UR cards before you do this. Good luck!
That was not the case. All 4 accounts had points but the option to combine was missing
I have had a card - the Ink preferred - get hacked and Chase has sent me a new card in April
That I hope is why I do not see it.
I sent a sm and will wait 48 hrs.

I also redeemed a boatload of points to Hyatt a few months ago almost wiping out the balance and I do not know if that triggered something at Chase
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