This week has been busy.
First, I tried to combine our Capital One points - the old Move points option was missing.
Then I came to Chase after a long while to check our UR points balance and to combine them so we could take advantage of the Virgin offer
The menu for UR page looks different - The option to combine points among the cards has disappeared!
Previously I could go on the Ink Cash Menu and transfer to the sapphire preferred, then I could combine that with Ink preferred etc etc
Can anyone help me find the option? Thanks in advance
Update - on my spouse account this option appears under rewards details
https://ultimaterewardspoints.chase.com/combine-points
Mine is still missing - ? early shut down? - still have memories of 5-6 yrs cut off from Chase system 2009-2015
8 cards - 4 UR and 4 airlines, all paid on time. very low MS at staples w cards 1-2 per month in small quantities.
Two observations in case they help. First, the menu for this looks very different on my desktop than it does on my tablet and phone. So YMMV on that. Second, before you get to the rewards details/combine points option, you have to have selected a specific card account to view. Make sure that you have selected one of your UR cards before you do this. Good luck!