FlyerTalk Forums - View Single Post - Delta rolling back some changes
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Old Sep 28, 2023 | 6:53 am
  #147  
rylan
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Funny how Ed complains about too many DMs... double from pre-Covid, yet that is of their own making. They just significantly increase MQD requirements to qualify for 2024, so wouldn't that clear out the 'rollover DMs' and they'd be back to a near normal level anyway without gutting the program?

Anyway - I am not expecting much from the 'rollback'. This sounded like a barely half-hearted oops... and really not an oops of what they want to do, but an oops of doing it all at once instead of staging the changes over a couple years.
At this point unless there is some significant 'mea culpa' by DL, they've already severely damaged/destroyed member loyalty and goodwill and I don't see that being recovered.
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