Originally Posted by
dmac7273
Odds this was the plan all along? Rip the band aid off, pissing everyone off, then roll back 25% of the changes (or whatever), this making everyone "happy" so Delta can say "we listened"
Not at all. I firmly believe DL has significantly tarnished their brand with these changes amongst a subset of their flyers. People have already explored alternatives. For some, there will be no coming back.