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Old Sep 26, 2023 | 10:15 pm
  #1521  
dvs7310
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Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
Originally Posted by UserMark
I want to get a ticket issued by CX, but I have not been able to get as far as BNELHR. I tried a couple of times with their WhatsApp chat and I asked them to book what I want and send it to the oneworld desk, but they insist that they are unable to book other airlines at all. Apparently I just don't know the magic words to get this done. Maybe it will work if I call. The oneworld site does not even show the flights that I want.
Yeah, I'm incredibly frustrated with the OneWorld site. The only way it'll give me the CX flights I want is to put CX as my preferred airline in the top right. Then when I do that it won't offer me a JL flight MNL-TYO at the tail end, it will only offer CX with a connection via HKG (and 41 varieties of that) but not a single JL flight. If I remove that airline preference it gives me the JL flight MNL-TYO but then can't find my CX flights AKL-HKG-LAX... I'm at 17 segments the way the OW site wants to configure it... Really didn't want to call because I know CX takes a while to get it done on the phone and I think I've got a forced broken married segment that the OW site is allowing but has D0 as a married segment.
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