FlyerTalk Forums - View Single Post - Service deteriorating through 2023 or not?
Old Sep 26, 2023 | 12:17 pm
  #25  
goodeats21
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Originally Posted by bigdog2
UA inflight service standards declined commensurate with the quality of their amenity kits. Remember the Polaris Saks Fifth Avenue kits from like 2017 till covid started? Everyone loved those and they looked sophisticated. Now we have the cheap crappy Away kits.
Actually, Away kits are gone. Therabody now.

UA amenity kits (2021 & onward)

But never thought they were matched to service levels. And most seem to have been OK with the Away kits. I know I have given away numerous and have requested to find more. Haha
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