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Old Sep 25, 2023 | 5:14 pm
  #22  
Repooc17
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Originally Posted by ironmanjt
Disagreed. I've flown TATL on both AA and DL in the last few months, and noticed zero difference. AA was downright surly, and the DL crew was tepid at best. There's no "blowing by" going on from what I've seen. It's a race to the bottom now.
My main routes are cross country transcon, what UA calls premium transcon. I flew all of them the last six weeks (AA, AS, B6, DL, UA), and it's not even close between what others are doing with regards to inflight services (including food) and what UA is doing. I stand by my position UA inflight services are mediocrity at best - see summary of my most recent trip last week: https://www.flyertalk.com/forum/35609974-post1181.html
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