Originally Posted by PupManS

Here is the non premium kicker.

There is a PS seat available today SEA-AMS. Not the GUC inventory bucket naturally, but it’s available for sale and shows 1 available on the upgrade list. There is business available (C, D, I buckets) AMS-BLR.

I called twice, both agents on the Diamond line were courteous and tried hard, but stated revenue management would not make either of those available to me.

So I asked “I am now going to be more than 24 hours late, arriving in a different city, you have the seat available, and you won’t even let me have the class of service I was booked in previously, despite the fact the cancellation is Delta’s issue?”

“Yes sir, I’m afraid you’re right”.

I don’t mean to DYKWIA, but I have been a Diamond since year 1 on flying. It seems status isn’t helping. So why bother to work twice as hard next year to get it?