Originally Posted by
losthkger
Got all Chase personal and business cards closed for "rewards misuse". I did not receive any letters until I called 2 weeks later. The telephone representative needed to request a letter be generated by another team. The letter was backdated to the shutdown date. The only way they don't see it is if you book with airlines or OTAs that keep the money and issue a "travel credit" for a future ticket.
I had combined UR points from a household account and transferred them to Aeroplan during the 20% bonus. I then redeemed the Aeroplan miles to PYB travel purchases, some of which were later cancelled and refunded (due to unacceptable flight schedule changes). The Aeroplan card currently has a 4-figure credit balance from the last PYB credit and refund.
Has anybody been able to get a Chase "rewards misuse" shutdown reversed?
Chase is fully aware of the "book a reward flight, get credit, cancel flight, keep refunded cash" trick.
I always book flights out near the end of the calendar of whatever airline I'm booking to get the cheapest/best options. There are ALWAYS flight changes, most of which offer me the option to cancel and get a refund. I know this. Everyone on this forum knows this. Your problem is that Chase also knows this. Cap One last week literally just changed the rules on the Venture X $300 travel credit to avoid exactly this game. Chase isn't playing this game. They shut down accounts and no, you will not be able get the shutdown reversed.
Maybe try back with them in about 6 or 7 years? I think that's the latest update I'd heard.