Originally Posted by
Flyer0889
This. And if you stop by the duty desk because you forgot or lost your wings they give you one that says “Delta” as the name. Recently there’s been a spat of passengers finding FAs on social media after flights by searching ““unique first name” delta” and sliding into their DMs so people have been ordering wings with nicknames or alternative names. We are required to wear wings, but we are not required to use our legal name on them.
I used to work for an airline that allowed flight attendants and reservations/customer relations folks to use an alternate name (alternate full name in the phone/email agent case). They just had to stick with using that one, and the company had to have record of it (and have approved it) so things could be matched back.
I say this as a former airline general manager who didn't have the option of using an alternate name and had customers find my personal phone number, Facebook, linked in, etc., sending me obscenity and threat filled messages.