FlyerTalk Forums - View Single Post - TK checked baggage allowance booking from UA
Old Sep 17, 2023 | 12:49 pm
  #6  
nwflyboy
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Join Date: Sep 2005
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Originally Posted by slhu82
Yes, UA provided TK reservation confirmation code. so I am able to manage my booking on TK website.
OP - How exactly did you accomplish that ("that" being logging in and seeing those details)? I ask because I currently have flights on TK booked with United miles. I have the TK confirmation number (I also have the United confirmation number but that's not really useful for anything when dealing with TK), I also have the TK e-Ticket number (016XXXXXXXXX). Whenever I try to access my flights using these details, TK's website and mobile app usually just barfs up an error message.

OP, can you please provide the details of how you are able to access their system? Are you using a mobile device (phone? iPhone or Android?), or a computer(what kind of computer Mac or Windows? what browser?). I know this sounds silly, but none of TK's online systems (mobile app on a phone, browser on a desktop computer, manage your booking etc.) seem to work for me, no matter what combination of numbers I throw at it, no matter what technology I use to try. The only way to get basic details confirmed is to call them and ask an agent, and they often just say they can't answer questions (like, what's my baggage allowance...they say I should ask United...big help there).
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