Originally Posted by
sinus
DYKWIA so that's my question, is the YQ refundable with EK tickets, in the case where fare allows cancellation with a fee.
The agency fee is approx. 60€ which is ok, I don't argue with that as it's their additional work.
If the ticket is refundable (with or without a cancellation fee) then the YQ should be part of the refund. I'm surprised the agent is even trying to claim otherwise.