The reason I fly in J is that I am 6'5" and do not fit into a Y seat; Mrs simd is very understanding of this, which is why we are still together after 30 years!
She insisted that I go in PY but was still not happy - would have much preferred the exit row.
Originally Posted by
Changeup2000
Sounds like an utter fxxx-up by the gate agent. I hope AC will provide much more than the usual greatly insufficient downgrade compensation.
It started with the check-in agent; I didn't realize that 15A/15C were Y until we were in the lounge, as the email stated we had been reallocated PY seats. The check-in agent was actually the one who gave us exit row seats at the gate, but not the one who scanned us and was unyielding on not retaining the exit row.
Originally Posted by
canadiancow
That sounds really crappy.
I don't have much to say other than read
https://www.flyertalk.com/forum/air-...sation-ac.html
You should be eligible for a refund of 75% of the ticket price, though I'd push for the price difference between Standard (or, given you got a middle seat at the gate, Basic) and what you paid, if that's more.
And that's just the refund. I'd definitely push for more. I would have expected them to downgrade J to PY (since it was necessary), and then all the PY pax to Y. In a scenario where J and PY were both full of paid pax (which I think is unlikely), that would only result in 2 J to Y downgrades. And I'd expect that to have a status component, where a 75K (I don't think being on the same PNR as a SE is relevant here) would not be in the bottom two.
I intend pushing this further. This will not go away easily.
I was surprised to see the mix of "lucky" PY passengers, as they did not seem to be of higher status than my wife, and some definitely were not, according to their tags.