Originally Posted by
BizTrip
I have the same issue/case.
My membership expiry date was in August 31, 2023, then renewed on the 24th of August 2023. On the 30th, my status suddenly donwgraded from Platinum to Gold. I called the Customer Service of Accor Plus Indonesia and they told me, "it's just because of the renewal". WHAT??? Okay, ALL Accor Plus IS really a SCAMMER. No doubt!
If your status was due to move down to Gold then they only scammed you out of 1 day of Platinum status. It is also quite common for downgrades to happen
sudddenly - very unusual for a program to downgrade you slowly
