I am not in anyway bound or endorsing Virtuoso nor am i a TA nor an expert.....
it all depends on your location.....


but have a read first at

- playing devil's advocate -
to get informed
https://onemileatatime.com/guides/vi...-travel-agent/
https://onemileatatime.com/book-virtuoso-hotel-online/

In the following FT subforum
https://www.flyertalk.com/forum/luxu...ls-travel-220/
& thread
https://www.flyertalk.com/forum/amer...periences.html
You will find scattered posts about peoples experiences with Virtuoso / Amex FHR and the likes


Be reminded .....
As explained by a FT-er a thread which shall remain unamed to keep the discussion sane:
There are some TA whom can turn down your request for a booking because it is not lucrative enough for them nor do they have some kickback $int€re$t with certain hotel groups....

And because all Virtuoso agents operate independently, pricing / fees / surcharges can exist at different stages / services / localities

If you are in the UK,
many find this HfP partnership with a Viruoso agent interesting which could be worthwhile
https://www.headforpoints.com/virtuoso-agent-london/
https://bonvivant.co.uk/about/

And again,
i have no experience with TA, nor am i promoting business,
i usually book things for the family and do not love to give up control over my bookings
and i prefer my own judgement ..