Originally Posted by
dvs7310
Super interesting data point as I was planning to have my next ticket issued by CX. I can get the routing on the OW tool so presumably it'll be issued by CX if I book there but there's one flight I want on a QF code vs the AA code so expect that's going to require manual ticketing.
For what it's worth, my impression was that CX would let you do that once they've validated your itinerary. As you say, possibly will require manual ticketing - but perhaps the way to do it is to get a validated itinerary from the OW RTW tool and then ask them to change individual sectors once they've confirmed that the routing works. If you call the CX GCC's HK number, it is a cast of thousands and most don't even know what an RTW ticket is, so there will likely be a lot of HUACA'ing. Note that the Oneworld desk is based in HK and only works HK business hours (a non-point for those based in APAC, but for those in Europe / Americas, it means that any request raised through your local GCC and which requires Oneworld desk approval / pricing will have a lag).
The big sticking point for me was confirming validity of the routing (the agents are particularly oblivious to how second re-entry into continent of origin is permitted to operate, as is the OW RTW tool). Once CX's Oneworld desk finally confirmed that my routing was valid, the frontline agents were generally happy switching flights around different carriers etc provided the bones of the routing were unchanged. So I would hope for you that getting them to change to an AA metal flight to QF codeshare isn't problematic, subject to availability (and possibly more YQ/YR?).
Originally Posted by
dvs7310
It's a true shame that AA seems to be the one and only competent issuer of RTW tickets remaining, at least with a desk you can actually speak to. That's a huge determent to everyone who gains status via AAdvantage since we get massively penalized on any AA metal flights since the AA RTW desk requires you to ticket them on AA codes. Now with BA and IB going to revenue earn for AA as well, you really want QR, AY, or QF codes when possible.
Agreed! Sigh...