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Thread: United Flight Refund Credit, Chase Travel.
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Old Aug 14, 2023 | 4:29 pm
  #11  
bocastephen
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Originally Posted by SkiBikeBeer
So I booked an international round-trip through Chase UR and needed to cancel the trip. I tried calling United 1K line and have them "take over" the ticket (and would happily pay $50 fee to do so) so that it would be a travel credit in my United.com account, but 1K agent said it is not possible. 1K agent also tried a dummy booking to see if she could take over the ticket instead of crediting the ticket and was unable to as well.

Chase UR website is not letting me make any changes to destination city, change to one-way, etc.

Any other tricks to get the credit into United.com? I feel like I'm going to be forfeiting $1500 because Chase UR online or via phone are unable to help either.
Have you tried making changes to the ticket on the United website?

Edited to add: try the united.com website, and if that doesn't work, HUCA the 1K desk to get someone to help take over the ticket. The agent you talked to didn't seem to know how to do it.
Last edited by bocastephen; Aug 14, 2023 at 4:38 pm
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