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Old Dec 31, 2004 | 3:04 pm
  #15  
3together
 
Join Date: Dec 2004
Posts: 6
Unhappy AT&T's awful service

Originally Posted by RCC
Funny thing about FCC chairman, on TV one time I remember him saying he doesnt understand his ATT long distance bill.

All these companies, charge FCC & other "regulation" charges that are just bogus, total 100% profit to their bottom line.

As for the FCC, their "complaint" process is completely ineffective for resolving the consumer's problem. It's based upon the honor system. The FCC will refer your complaint to the carrier, ask them to respond directly to you, and will then wash its hands of the problem. The FCC typically does not even investigate these issues unless there is overwhelming consumer outcry. The FCC is progressively becoming more industry-friendly and more consumer-hostile, a reflection of its current chairman, Michael Powell.
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