Originally Posted by
jskang07
On a different note, does anyone know how I can pull up the reservation on ITA website if I have an award ticket booked thru Virgin? I tried using the ticket number and the reservation number, but neither works.
I have no knowledge, but ITA might have their own reservation code you'd have to request from the Virgin hotline. Looks to me that ITA only allows check-in, but not managing your flight via ticket number.