Originally Posted by
Xiaotung
Also just noticed that they now require a one time pin to be sent to your email before you can add your FFP to your booking and yes both UA and AC are missing from the drop down menu.
Contact centre agents (at least the few I have spoken to) are now saying they are not allowed to touch anything relating to FFP changes and advised to have the number added at check in.
There must have been quite a lot of FFP theft.
i think the OTP has always been there...if u wanna add the FFP, esp for non KF members.
Yea, prob theft of FFP miles, esp those travel agent bookings - you know how travel agents have access to all PNR details. can be quite scary,