Originally Posted by
lindros2
Yes, the chat is completely useless.
Be careful using while airborne.
A colleague of mine was reprimanded when he went apes—t on them while in flight.
So somehow they can escalate if they feel abused or threatened, but have done ZERO to help me and others (other than cancel out entire itineraries).
ah yes, the ACTUAL problem with the chat is that you're not allowed to be as abusive to the employees as you want to be. OK.