Originally Posted by
jonu
A great reminder to watch the check-in agents like a hawk as they are tagging you bags. I usually do for the rare times I check a bag (only for family travel) but have become a little less attentive recently.
This is a key point missed by the media stories. She apparently was holding a bag tag receipt with the wrong destination. Yes, it's UA's job to put the correct tag on the bag. But the pax not looking at their receipt was the additional failure here.