Dear Dl sages,

I was originally booked LAX-ATL-CVG. There was a schedule change, and I was automatically rebooked onto an earlier LAX-SLC-CVG. The original routing still exists.

As I am in flight, I contacted DL via chat. The agent is holding firm that I can’t change to my original routing because it won’t load in her system. She added:

”Please know that even my supervisor can't change this. I do see here that your flight is a married segment, we cannot only make changes on one leg of your outbound flights since the fare that was already calculated is for whole outbound flight and not just only for one leg segment.”

Do I just wait til I land so I can speak with someone on the phone?