Originally Posted by
Bohemian1
You are all braver than me for even trying this out. But it's welcome step, even if it does have some limitations. I'm guardedly optimistic.
I only tried this on bookings I already wanted to change. Worst case scenario, something gets messed up, I lose seats on flights I wasn't going to take anyway (since my plans have changed), and I have to call in. If I didn't try the online change, I'd have to call in anyway, so not much downside.