FlyerTalk Forums - View Single Post - Different passenger - Duplicate reservation error
Old Jul 25, 2023 | 9:11 pm
  #10  
Antarius
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Originally Posted by ZenFlyer
My friend, you know the answer already, since you're usually the first to identify it -- bad IT, such that the website can't distnguish between a reservation made for one passenger and that being made for another on the same flight. Wishing you a short and painless phone call to get it resolved!
I suspected as much, but wasn't sure if I was missing some rule that I wasn't aware of. Haven't tried this specific situation before,

Originally Posted by rjburns
Same thing when I travel with my son. We have different middle names, different DOB, different global entry numbers and unique Advantage numbers and AA still can’t figure out it’s NOT a duplicate reservation.
In this case, she has different everything. One part of the last name is the same, but that's it.

Originally Posted by donotblink
I'm telling you to make up a name to get the reservation on hold, try Fuzzy the Bear.
Tried that... still no luck. There's literally zero commonality.
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