FlyerTalk Forums - View Single Post - AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
Old Jul 24, 2023, 8:55 am
  #1669  
ChrisA330
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,369
Originally Posted by YSJ8ed
Multi-city (multi-continent) reward booking dropped all selected AC seats with single aircraft change (luckily partner seats appear to be intact). When trying to reselect, system is now asking for a seat selection fee (SE). In Euros. I'm sitting in Canada on my usual notebook with a plain vanilla connection (no VPN etc) with flights originating and ending in Canada. Same house, different computer, travel companion gets a charge quoted in Pounds.

Do I wait? Or call and see if AP asks for $30 for human assistance in applying the correct currency denomination? I'm actually wondering if our previously selected bulkhead seats for our TATL leg are still occupied by us when looking at EF (despite seats no longer showing on the My Booking page)...
I don't why AE would charge you a fee for confirming the booking or assigning seats. That fee is just for new bookings.

I'd call.
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