FlyerTalk Forums - View Single Post - CX Post-Covid
Thread: CX Post-Covid
View Single Post
Old Jul 18, 2023 | 3:13 am
  #46  
oldchinahand
10 Countries Visited
20 Countries Visited
30 Countries Visited
3M
 
Join Date: Aug 2015
Location: Hong Kong
Programs: Cathay Lifetime Diamond
Posts: 788
Originally Posted by gear down
post covid, this slippery slope CX is on is purely on management.
like leosantos said, mong kok shop girls are being recruited and you can see the results inflight (maybe not in the passengers eye, but definitely in their colleagues eyes). even their training department is worried about the quality that is coming in. this trainer also said that their English standards were below average that he could not pass them. imagine being served by an ex-KFC manager - "What you like?" (as reported by colleagues. now, you can even find an ex bus driver in the team. the standard has fallen quite considerably.
the same goes for the pilots. just about anyone can get into their cadet pilot scheme now. a senior pilot said some time back that he knows of over 60 senior pilots are leaving. most are off to greener pastures (we all know where that is). one ex FO mentioned smugly, "Apartment?!?! it's a villa!"
If the reports voiced this year re pilots leaving Cathay were true they would I estimate have minus about 500 pilots in the team whereas some 600 pilots have been recruited. This has resulted in the airline having now over 550 more pilots than at the beginning of the year.
Who I am wondering are flying the aircraft ?

I have a question for the poster re his unsubstantiated comments re the quality of staff. Where previously did the airline recruit staff in HK ?

Further he omits to mention the new CC crew base established in London and the many previously employed cabin crew returning to the airline plus new Philippine and Thai and Malaysian crew. The airline was last month also advertising for Japanese speaking crew. These are facts not the gossip and hearsay. presented above.

As reported by the SCMP earlier this month 'New cabin crew hires at Cathay Pacific Airwayscan earn as much as HK$20,000 (US$2,550) per month following an increase in pay, as part of (new) initiatives by Hong Kong’s flag carrier.
Apparently in HK that the airline now has 500 more trained CC than at the start of the year
It is true of course that most large airlines are presently struggling to recruit enough staff, crew and pilots. - with several including a large Australian operator having to cancel routes due to lack of pilots.

As we all know it has been particularly difficult for Cathay as they and Hong Kong were effectively closed for 2 years.
They are however managing month by month expanding the routes toward 2019 levels and crewing the aircraft.
oldchinahand is offline