Even if he does, that doesn't mean he doesn't work hard--or that's why there was a customer service failure here.
It also runs counter the offensive name-calling that he's "kept" by Ben. If he has his own family money, he wouldn't need to be "kept."
Again, this thread jumps the shark and a perfectly reasonable discussion about customer service divulges into baseless personal attacks that should not be tolerated in this community.

The best explanation for why Ben and Ford wouldn't need to work hard is because they live rent-free in some posters' heads.