FlyerTalk Forums - View Single Post - Website glitch?
Thread: Website glitch?
View Single Post
Old Jul 17, 2023 | 8:12 am
  #3  
WeekendTraveler
Suspended
 
Join Date: Sep 2019
Posts: 2,094
Originally Posted by octr202
I see I'm not alone. I made a quick booking for RTE-NYP on Friday, for travel on Saturday. Same thing - got the tickets emailed, had the trip show up in the app, able to change seats, and it scanned properly - no problems on board. But as of Monday, still no points deduction from my account. Meanwhile, the return trip on Sunday (booked immediately after - did them separately as one-ways) deducted quickly, and immediately added the credit card rebate back.

I'm guessing they'll eventually discover the points were never deducted, but at least in my case, the ticket was valid and no problem on board.
I had a similar glitch a few years ago.

I contacted Amtrak to tell them that they hadn’t deducted points but should do so. They acted as though I had six eyes. They never deducted the points.
WeekendTraveler is offline