I just made a booking using points and when completing the transaction the website redirected me to the front page instead of the usual receipt screen. The thing is I received the eTicket email and I also see the ticket under My Trips. However the points were never deducted and there is no matching transaction under My Transactions. I don't know if I should just consider myself lucky and roll with it or could this be a real issue and the issued ticket wouldn't properly scan? I don't know if I should be reaching out to Amtrak regarding this.