FlyerTalk Forums - View Single Post - Options when partner business award flight cancels....???

Jul 11, 2023 | 2:06 pm

#18

ijgordon

FlyerTalk Evangelist

Join Date: Apr 2001

Location: NYC

Posts: 27,884

Quote:

Originally Posted by sky_throwaway

How about the reverse? Have a AA miles flight later this week with Air Tahiti Nui : LAX to CDG.....

edit : Called EXP help-desk and they confirmed the following : Miles and fees would be REFUNDED but customers would have to re-book another flight / route on their own. There would be no considerations, if the new flight would be more miles

Not really, you still have a contract to get from LAX to CDG. If the flight was canceled and you opt for a refund of the miles, then you are on your own. If you don’t accept a refund, you can lean on TN and/or AA for rebooking, depending on when the flight is canceled. Unfortunately without the stick of EC 261, there’s no urgency to get you rebooked.

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