Originally Posted by
TLes
Did you get resolution on this? I bought an award ticket through American in February 2023 and even though my ticket confirmation states I booked Premium Economy, British Airways sat me in Economy.
That sounds hard to believe. Point to point? No connections? 40k miles each way?
If you are absolutely sure that you had a PE ticket, then you would be due compensation for the downgrade.
FWIW, you would never be allowed to book a codeshare using miles...