Our trip to HNL had a schedule change giving us a 40 min connection in MSP on the outbound. On the website when the itinerary is pulled up, a "Message Us" option appears. It's a link, but when I click it, I get a screen with all kinds of options, including a Message Us box to click. When I click that, I get a popup that says "Go back to the previous page or log in to continue your conversation.". I'm already logged in. And going back to the previous page just puts me into a vicious repeating cycle. Does "Message Us" actually work??