Originally Posted by
OneWorldSapphire
how do you get them to award points? I filed missing point queries, which I assumed sent it for manual review, but all came back as “ineligible fare”. All were purchased directly on AA’s UK website.
I have given up for now. AA said keep raising requests, which they keep denying. I hope it just gets sorted and they post as they used to do.
May be worth dropping them a note to put it on record.