Hi All,

I know there have been 1000 threads on waitlist upgrades but struggling to find the right one to answer my question. I booked one of the US promo tickets about a month about with CX into economy. Been aiming to get PE for the flight. CX just released award seats on my flights but my waitlist hasn't cleared. Do Awards and Waitlist use the same fare bucket for PE (and what is it)? Calling the contact center made me sad, they just keep saying that nothing will happen on my ticket until at earliest 4 days before departure if there is space available. Given Im booked over Chinese new year, Id like to get this cleared now. What's the best course of action? HUCA? Supervisor? Miracle?

Thanks!