Originally Posted by
KR60031
Hi,
This is my first time here. I traveled from ORD-HYD on March 29 and HYD-ORD on June 7. The airline for the entire itinerary was Air India. During booking, I provided my Asiana OZ member number for miles. After I took my onward journey, I noticed Air India didn't post it to my Asiana account. So, I submitted a missing miles request with Asiana and got credit instantly. When I submitted the request for my return HYD-ORD, Asiana said it was credited to another airline's FFP account - then I pulled up my reservation and noticed the FFP was different and starts with AC. During my travel, I confirmed with Air India a few times and they validated they see my Asiana airlines FFP.
What do I do for next steps to get my miles credited to Asiana? I am nearing Star Alliance Gold and this would have helped me big time. Can someone please recommend next steps? I appreciate it
This recently happened to me, but on a SYD-PIT (via a combination of LAX/DEN/
ORD). My outbound flights credited OK to UA, however, I noted that on the way back, no mileage had been credited to my account - and my online BP had an AC*FF attached to it.
Called AC to immediately rectify and reverse the transaction, and to block the account (presumed created under my name fraudulently - as I don't have an account with AC). UA were good enough to manually credit me the mileage with correspondence from AC.
Similarities with your situation;
- Mine occurred MAY 23
- We both flew thru ORD
- Scam account also created with AC (AC agent said it was pooled into a family account with a Caucasian name - I am not Caucasian)
I did have an IRROPS where I missed a flight from ORD on that itinerary, requiring rebooking at the airport ... could it have been a UA/ORD agent??? Was in paid J the entire journey.