Considering the numerous threads complaining about the Delta/Comair debacle over the past few days, thought it might be useful to post a link to the Department of Transportation (DOT) website that details how to lodge a complaint. While the DOT does not mediate individual passenger complaints with the airlines, their data can often influence airlines to improve their cutomer service and responsiveness. The link is below:
http://airconsumer.ost.dot.gov/problems.htm