Originally Posted by
moolman
How are you diamond Ambassador and not have the club access selected as a milestone. You probably did the ambassador trick to get Diamond and they moved you down the upgrade priority list. Lol . . It's a busy travel time, crappy upgrades happen especially if you booked a weekend.
From what I have seen in the PMS itself, a property can't tell how one got Diamond (trick or not), not in Opera PMS and not in the new Amadeus PMS (. Having said that, these are exactly the types of upgrades I loathe. Club room without Club benefits where room is exactly the same, though maybe on a higher floor and with better coffee capsules

. Or some higher floor look at a wall or back of house or direcly into another building. In these cases I'd rather get the 10k compensation points for no upgrade and be happy with that, especially on one night stays. YMMV.