Originally Posted by
goodeats21
Arrival Immigration/Custom services in most US airports have been crap lately. I have been mostly using ORD, and seen horrendous lines there as well.
As you allude, they know how many passengers will need to be processed, so must be overall staffing issues.
Thankful every trip for Global Entry!
This past weekend, ORD regular US citizens line was very fast for me — so fast that I skipped GE use and made it from arrival at T5 to plane gate at T3 in under 20 minutes while leaving GE members behind in the dust.
Such a MCT-busting self-connection at IAD? Between the logistics of moving about the airport after arrival on an international flight and having to suffer IAD customs’ game of the day, I’ll choose CBP at ORD.