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Old Jun 21, 2023, 8:33 am
  #89  
jsloan
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Join Date: Oct 2001
Location: Austin, TX
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Originally Posted by WheelsUpGal
Thanks! The new flight is on "Mesa". Never heard of them.
Mesa is a regional carrier that operates many flights as United Express.

Originally Posted by WheelsUpGal
So I guess that's the hold up? It's not really United. One of the other flights on the six (three there and three back) changed by nearly 90 minutes so I guess I have a good case?
The DOT requires that the operating carrier be disclosed at the time of purchase. A change from UA-operated to Mesa-operated is grounds for a refund or a reasonable re-route.

Originally Posted by WheelsUpGal
And yes, I did try several times to change it on my own. I put myself in the seat, got the yellow little circle, and all looked good but the itinerary still had the old seat. Never did get it to 'stick'.
That seat map is probably messed up. It would probably work itself out at some point. The inability to select a seat is not a secret indication that UA is planning to cancel the flight; in and of itself, it's meaningless. However, if you'd rather fly a UA-operated flight the night before, it shouldn't be a problem to get that change made.
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