Originally Posted by
SaintKev
Good luck, same think happened to myself
few years back, quick response from AccorPlus
corrected the status. This was through AccorPlus
Indonesia.
Seems things are not quite as efficient with AccorPlus post-Covid (when in doubt blame Covid)
Hi 3544quebec
This is a computer glitch the IT team have been working on.
I recommend displaying your physical Diamond card to the hotels and explaining to them , if required, the situation.
I have looked at you membership and see you have multiple bookings . I have contacted the Hotels and advised them of the situation and have asked them to confer on you all courtesies as per your Diamond Status.
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