Originally Posted by
greenlander
Yep, I was on the 1.50 pm SFO-JFK.
Delta have not been sending me surveys recently but I found one in my inbox this am, this will undoubtedly be the most negative feedback I have ever given to one of these.
you should also write in and complain. truly unacceptable service on what was likely a very expensive ticket.
look, I'm a huge Delta fan but their service on these transcons seems to fail in comparison to UA, AA, B6 and I don't know how they're continuing to sell so many tickets on this route with such an uncompetitive offering.
Then again, I've not flown an ex-NYC/BOS transcon to experience this.