FlyerTalk Forums - View Single Post - Accorhotels.com website problems [Master Thread]
Thread: Accorhotels.com website problems [Master Thread]
View Single Post
Old Jun 13, 2023 | 9:20 am
  #603  
carnarvon
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,627
Originally Posted by macaron95
You may drop an email to the hotel first reminding them that points have not been credited and ask them if they could re-check if it has been done properly
This is definitely the way to go. I have never retro-claimed through then website, always with the hotel direct and successfully.
carnarvon is offline  
Reply