Originally Posted by carlosiah

After upgrading a Copa flight with United Pluspoints, I don't have access to the reservation anymore on Copa.com.
I get the following message: "It seems like your reservation needs to be reviewed by a service agent. Please contact our Call Center for assistance."
I called Copa and all their agents can say is that the reservation has not been synced yet and that I need to wait, I have been waiting for almost 10 days and nothing, I am worried this won't get fixed before my flight. How will I make check-in or choose my seats?
Any solution?